Are all the pearls real?
Yes of course. All our oysters are cultured, and a real pearl is developed. Natural colors which are developed by the mother of pearl oyster shell. However, there are pearls that have colour nutrients at the time of the irritant being inserted. This gives the bright reds, blues and greens and we now offer these pearls
Are the oyster’s edible?
No, they are not fit for consumption as they are soaked in alcohol, fumigated with formaldehyde, then treated with gamma radiation upon arrival at Australian Customs.
Are the oysters alive?
No, they are harvested around age seven once they have died.
I want something you don’t have in your shop can you help?
Sure, just contact us with a photo and we will endeavour to source the item for you.
What happens if I purchase but have the wrong address on my account?
Message our Facebook page immediately, or if you created an account you can log in and edit information. We ship to addresses that are supplied and we have not the time to contact everyone that is missing info. If wrong address is supplied and parcel is posted – your parcel will eventually come back to us and we will have to re-ship.
How does the 'Crystal Show Off' work?
The host will show a Crystal and say a number, you are then to say say SOLD #(insert number) - the person who says sold first on the screen we see (please note there is a delay so while you may see yourself as first we do not and will go by the name pinned as first seen). We are sorry for any inconvenience this may cause but it is best to negate any confusion and we have found this formula to work.
How do I pay for my 'Crystal Show Off"?
After the Crystal Show Off has concluded your invoice will be uploaded to the website and you will have 24 hours to settle your invoice. If you fail to settle your invoice you will get a X against your name, three X and you will no longer be able to purchase from the show off, however you can still purchase grab bags and crystals from the store.
Do you ship international?
Yes. Shipping is calculated at checkout
What if I order off the website and don't wish to attend the live party, when can I expect post?
We offer postage within a 72 hour period, unless it is a mounted item and that takes up to 4 business days to set.
How long will it take to receive my new products?
We send with Tracked Parcel & Express Post through Australia Post system; delivery times can be between 3-14 days depending on your area. We will provide you with tracking number upon request through Facebook message. If you have created an account on website, you can find your tracking details.
Where are you located?